Service Delivery

Services to the homeless can be delivered in a range of ways and any one organisation may use only one way or many different ways. Supported accommodation services, may provide accommodation and also a case management program, or they may only provide the accommodation and the needs of residents may be met through case management conducted by a partner organisation. Some food services only provide food – the traditional ‘soup kitchen’ – others may use a food service as a means of doing more supportive outreach, for example also running a free health check up service. Some services will advocate on behalf of individual clients, others engage in systemic advocacy and community development.

This area of the Clearinghouse highlights good practice in service provision from the perspective of service delivery models.

You can add to the discussion and knowledge base around service delivery by:

  • Suggesting articles to be added to this section
  • Suggesting useful documents to be uploaded onto the site to make them available to the sector

To add material to and help develop this section of the Homelessness Clearinghouse contact us.

Follow the navigation links below to find articles about service delivery.