Mapping services for rough sleepers in Hobart, Canberra and Melbourne

Nicola Wylie and Guy Johnson, RMIT University  June 2012

This research project was funded by the Australian Government under the 2009-13 National Homelessness Research Agenda.

Since the mid 1980s Australia has been one of the few western countries to develop a national response to homelessness. Starting with the Supported Accommodation Assistance Program (SAAP) and more recently with the Specialist Homelessness System (SHS), Australian policy responses have attempted to provide assistance to a broad range of people experiencing housing related problems.

When service systems expand and/or alter their focus service duplication is often a paramount concern to policy makers and service providers alike. In an environment where there are insufficient resources to meet demand it is crucial that new services avoid replicating existing service responses and add to the capacity of the existing system. Consequently, it is important that there is a clear understanding of the focus and capacity of newly funded services to ensure that they are capable of meeting the policy goals for which they were funded.  Service mapping is one technique used by policy makers and policy analysts to understand service capacity and avoid the problem of service duplication.

The aim of this report is to map the number and capacity of services whose primary role is to assist chronically homeless rough sleepers in Hobart (Tasmania), Melbourne (Victoria) and Canberra (ACT).

Below are links to the Full Report and an Evidence Note which summarises the report.

Full Report [PDF – 509KB] [DOCX – 499KB]

Evidence Note [PDF – 94KB] [DOCX – 92KB]